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Customer Care
CUSTOMER SERVICE NUMBER
  • Toll-free Customer Service Number : 1800 209 1177
  • Alternative Customer Service Number: 1860 266 6666
  • SMS facility: Send “Service” to 57575
  • Email: customerservice@bluestarindia.com
SERVICE RELATED ESCALATED COMPLAINTS

Service / Annual Maintenance Contract / Warranty of all products

Before escalating the complaint, kindly click here to register your first time complaints or through our 24x7 customer service no 1800 209 1177. You will be given a Ticket Number as soon as your complaint gets registered. Please quote the Ticket Number while escalating the complaint, for faster resolution.

All products expect Water Purifiers

  • Akshat Sharma - Senior General Manager

    Customer Service - Unitary Products (Room Airconditioners, Deep Freezers, Water coolers, Water Dispensers, Cold Rooms)

  • Michael Angre - Senior General Manager

    Customer Service - Central and Packaged Air-conditioning (Ducted and Packaged ACs, VRF, Chillers)

Water Purifiers

DELIVERY AND INSTALLATION RELATED ESCALATED COMPLAINTS

Room Air Conditioners

(Window AC, Hi Wall Split AC, Cassette AC, Mega Split AC, Verticool Split AC)

Central Air Conditioning Division

(Ducted & Packaged Air Conditioning Systems, Variable Refrigerant Flow System (VRF), Precision Air Conditioners, HiPer+ Packaged AC)

Commercial Refrigeration

(Modular Cold Rooms, Refrigeration Units, PUF Insulated Panels, Ripening Chambers, Deep Freezer, Ice Machine, Water Cooler, Flexi Water Cooler, Bottle Cooler, Bottled Water Dispenser)

Water Purifiers

Electro-Mechanical Projects Group

(Central Air Conditioning System, Ventilation System, Process cooling, Electrical works, Mechanical works, Electrical, Plumbing & Fire Fighting Services)

Large Projects & Industrial Projects Division

(Large value Infra - Metro, Power, Airports, Ports & Residential projects, Heavy Industrial Projects)

Blue Star Engineering & Electronics

(Industrial Products, Material Testing Equipment, Data Communication Products, Testing & Measuring Instruments, Healthcare Systems)

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