SHAREHOLDER INFORMATION

ONLINE RESOLUTION OF DISPUTES IN THE INDIAN SECURITIES MARKET

• Master Circular for Online Resolution of Disputes in the Indian Securities Market
• Link to SMART ODR

KYC UPDATION – SEBI CIRCULAR

SEBI vide its circular SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2021/655 dated November 03, 2021, has mandated Updation of PAN, KYC and Nomination details by holders of physical securities.

Following are the documents/ details mandatorily required to be furnished by holders of physical securities to our RTA i.e., Link Intime India Private Limited

• PAN
• Nomination
• Contact Details
• Bank Account details
• Specimen Signature

Below are Investor Service Request(ISR) forms and Nomination forms to be furnished for updating details:

Notes:

1. Investors are requested to ensure that the applicable details are updated before April 1, 2023, since folios for which the above details are not available thereafter, shall be frozen.
2. Investors shall compulsory link their PAN with Aadhaar number before March 31, 2022, thereafter RTA will only accept valid PANs (which is linked to the Aadhaar number). Also, the folios in which PANs is/are not valid as on the notified cut-off date of March 31, 2022, shall be frozen.

Pursuant to SEBI circular no. SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2022/8 dated January 25, 2022, Investors are required to furnish Form ISR-4 for the following service requests:

1. Issue of duplicate securities certificate;
2. Claim from Unclaimed Suspense Account;
3. Renewal / Exchange of securities certificate;
4. Endorsement;
5. Sub-division / Splitting of securities certificate;
6. Consolidation of securities certificates/folios;
7. Transmission;
8. Transposition

SHAREHOLDER INQUIRIES

Shareholders may note that activities concerning share certificates, dividend, address changes (for physical shares only), lost certificates and all other investor related matters are attended to and processed at the office of the Company’s Registrar and Transfer Agent (RTA) at the address and contact details given below:

Address changes in respect of dematerialised shares should be intimated to your Depository Participant

DEMATERIALISATION

Securities and Exchange Board of India (SEBI) has mandated that the shares of the listed companies shall be transferred only in dematerialised form, effective from April 01, 2019. Consequently, shares cannot be transferred in physical form on and from April 01, 2019.

With a view to facilitate seamless transfer of shares in future and as advised by the Stock Exchange(s), shareholders holding shares in physical form are requested to dematerialise their shareholding in the Company.

Such shareholders may, accordingly, get in touch with any Depository Participant. Depository Participant is a SEBI registered intermediary (like banks and broking firms) having registration with one of the two depositories, viz. National Securities Depository Limited (NSDL) and Central Depository Services (India) Ltd. (CDSL). Depository Participant (DP) provides services such as dematerialisation of shares, facilitating holding and trading the shares in dematerialised form, etc.

The shareholders holding physical shares can dematerialise their physical share certificates by opening a demat account with a DP. After the shares are dematerialised and credited to their demat account, the shareholders can hold/buy/sell their shares in the dematerialised form.

For ease of reference, the procedure of dematerialisation of shares is provided below.

Procedure for Dematerialisation of Shares

1. The shareholder needs to submit a request to the concerned DP in the Dematerialisation Request Form (DRF) for dematerialisation, along with the certificates of shares to be dematerialised. Before submission, the shareholder has to deface the certificates by writing "SURRENDERED FOR DEMATERIALISATION"

2. The DP will verify the DRF and certificates and shall issue an acknowledgement slip, duly signed and stamped, to the shareholder if the same is in order.

3. The DP will thereafter scrutinise DRF and certificates. In case the DRF/certificates are not in order, the same will be returned to the shareholder for removing deficiencies. In case DRF/certificates are in order, a Dematerialisation Request Number (DRN) will be generated.

4. The DRF, with the DRN mentioned on it, will then be released electronically to the RTA. The DP will then dispatch the certificates along with the DRF to the RTA for verification and approval.

5. The RTA will, after due verification of DRF and certificates, confirm acceptance of the request for dematerialisation.

6. The Depository will then electronically create and credit appropriate number of shares in the shareholder's demat account.

7. The RTA may reject dematerialisation request in some cases and will send an objection memo to the DP, with or without DRF and certificates depending upon the reason for rejection. The DP/shareholder has to remove reasons for objection within 15 days of receiving the objection memo. If the DP/shareholder fails to remove the objections within 15 days, the RTA may reject the request and return DRF and accompanying certificates to the DP. The DP, if the shareholder so requires, may generate a new dematerialisation request and send the certificates again to the RTA for dematerialisation. No fresh request can be generated for the same securities until the RTA has rejected the earlier request and informed the Depository and DP about it.

The process of dematerialisation is completed within 21 days from the date of submission of a valid dematerialisation request.

DEMATERIALISATION OF SHARES & LIQUIDITY

As on March 31, 2020, 98.08% of the equity shares of the Company were held in dematerialised form and rest in physical form. The Company's shares can be traded only in dematerialised form as per SEBI notification. The Company has entered into agreements with NSDL and CDSL whereby shareholders have the option to dematerialise their shares with either of the Depositories. The shares are actively traded in BSE Limited and National Stock Exchange of India Ltd.

NOMINATION OF SHAREHOLDING

The following procedure shall be followed for registration of nomination with RTA:

1. Nomination form (SH-13 form) duly filled in all respects.

2. Signature of the shareholder/s duly attested by the bank manager along with the original cancelled cheque leaf of the same bank account. The attestation should contain the employee code of the person attesting the signature as well as the bank seal.

3. Affidavit to be executed for registering the change in signature wherever applicable. It is to be executed on non-judicial stamp paper of Rs.100/-.

4. Self-attested copy of the PAN card of registered shareholders.

For nomination form please refer to the download section of RTA’s website.

Note:

Documents mentioned in point no 2, 3 & 4 are required only if your current signature differs from the specimen signature recorded with RTA.

For securities held in electronic form, please contact your DP.

A nomination once made can be revoked by submitting a cancellation or change of nomination form in prescribed Form SH-14. If the nomination is made by joint holders, and one of the joint-holders dies, the surviving joint holder/s can revoke/ change the existing nomination by filing the aforesaid form.

The shareholders are encouraged to complete the nomination process to avoid the cumbersome process of transmission.

TRANSMISSION OF SHARES

In the event, shareholder has not provided nomination as stated above, the surviving shareholders or legal heirs of the deceased shareholders have to go through the process of transmission of shares as explained hereunder.

In case of joint holdings, in the event of death of one shareholder, the surviving shareholders are required to submit a request letter supported by a self-attested copy of pan card of all surviving holders, an attested copy of the Death Certificate of the deceased shareholder and the relevant share certificates. It is advisable that the documents are accompanied by a duly executed Transmission Form which is available for download on the website of RTA vide weblink https://linkintime.co.in/client-downloads.html

Upon receipt of the said documents in order and upon approval of the transmission, the name of deceased shareholder shall be deleted from its records and the share certificates will be returned to the applicant/registered holder with the necessary endorsement.

If a shareholder who held shares in his sole name dies intestate i.e. without leaving a will, the legal heirs are required to obtain a Succession Certificate or Letter of Administration with respect to the shares. A true copy of the same, duly attested by the Court Officer or Notary, should be sent to the RTA along with Transmission Form as aforesaid alongwith necessary documents, for approval of transmission in their favour.

If the deceased family member who held shares in his/her own name (single) leaves a Will, the legal heirs are required to get the Will probated by the High Court/District Court of competent jurisdiction and then send to RTA a probated copy of the Will. This should be accompanied by a relevant schedule/annexure setting out the details of the shares, the relevant share certificates in original, the transmission form for transmission, self attested pan card and address proofs of all the claimants.

In case of deceased shareholder held the shares jointly with one or more person, the surviving shareholders should apply to the Company alongwith Transmission Form and other documents as stated above.

For any query on transmission process, shareholder may contact RTA.

CHANGE OF ADDRESS

A request letter quoting the folio number signed by all the shareholders providing the new address along with the pin code is required to be sent to RTA. The request letter should be accompanied by a copy of pan card of all the holders and a valid proof of address.

There can be only one registered address for one folio.

In case of shares which are dematted, since your DP maintains the records of your dematted shares, you have to approach your DP to effect any change in your address.

NECS REGISTRATION

Under this system, you can receive your dividend electronically by way of direct credit to your bank account. This avoids a lot of hassles like loss, postal delay, fraudulent interception of dividend warrants during postal transit. This also expedites payment through credit to your account compared to dividend warrants in the physical form. We would strongly recommend that you opt for NECS, if you have not done so already.

Following is the procedure for registering of NECS details with RTA:

1. Request letter duly signed by the registered shareholder/s.

2. Original cancelled cheque leaf of the bank account for which you wish to register the NECS details. Self-attested copy of PAN Card.

3. Affidavit (format enclosed) to be executed for registering the change in signature. It is to be executed on non-judicial stamp paper of Rs.100/- .

4. Signature of the shareholder/s duly attested by the bank manager along with the original cancelled cheque leaf of the same bank account. The attestation should contain the employee code of the person attesting the signature as well as the bank seal.

5. For banker verification form and affidavit please refer to the download section of RTA website.

BLUE STAR SHAREHOLDERS

As of March 31, 2020, the Company has 51,871 registered shareholders. The Promoters hold 38.76% of the Company’s shares. 25.95% of the Company’s shares are held by Individual Investors while Foreign Investors, Institutions, Bodies Corporate and others hold the balance shares.

STOCK EXCHANGE LISTINGS

The equity shares of the Company are listed on the BSE Limited (BSE) and The National Stock Exchange of India Limited (NSE).

UNCLAIMED DIVIDENDS/SHARES

Unclaimed dividends/shares are required to be transferred to Investor Education and Protection Fund (IEPF) Authority after 7 year as per the provisions of the Companies Act, 2013 read with the Investor Education and Protection Fund Authority (Accounting, Audit, Transfer and Refund) Rules, 2016 (IEPF Rules) as amended from time to time. Once the dividends/shares are transferred to the IEPF Authority, Members shall not be able to claim the same from the Company. However, pursuant to the provisions of the Companies Act, 2013 and IEPF Rules, the Members can claim their unclaimed dividends/shares transferred to IEPF, by making an application to the IEPF Authority through Form IEPF-5 available on the website of the IEPF authority i.e. www.iepf.gov.in

The process for making claim to IEPF can be downloaded from the weblink: IEPF Claim Process

INFORMATION ON CREDIT RATINGS OF BLUE STAR LIMITED

During the financial year 2019-20, there were no change in the credit rating obtained. The Company has A1+rating from CARE and CRISIL for its Commercial Paper, AA+ rating for its long term bank facilities and A1+ rating for its short term bank facilities from CARE.

FINANCIAL CALENDAR

INVESTOR RELATIONS PROGRAMME

The Company has an active investor relations programme directed to both individual and institutional investors. The Company’s investor relations mission is to maintain an ongoing awareness of the Company’s performance among its shareholders and the financial community.

The Company welcomes inquiries from its investors, large or small, as well as from members of the financial community.

For further information, please contact the Company’s Investor Relations Department at the above address.

MEANS OF COMMUNICATION

The Company publishes its quarterly and half yearly results in the prescribed form within the prescribed time. The results are forthwith sent to the Stock Exchanges, where shares are listed and the same are published in Economic Times and Mumbai Lakshadeep. The financial results are also displayed on the website of the Company www.bluestarindia.com. Official press releases also features on the website of the Company.

The Company frequently holds meetings with institutional investors and analysts after declaration of the results as mentioned on the website. In addition, investor interactions by way of quarterly earnings concalls and participation in various investor conferences are also organised throughout the year.

NODAL OFFICER FOR IEPF AUTHORITY

Rajesh Parte
Nodal Officer (IEPF)
Blue Star Limited
Band Box House, 4th Floor,
254 D, Dr Annie Besant Road, Worli,
Mumbai 400 030.
E-mail: secretarialdesk@bluestarindia.com